• quality-food

Quality Assurance & Standard Operating Procedures

Course Objectives

This course is designed for hospitality professionals to have an understanding of the process of managing quality and managing services. It includes of standard operating procedure, internal and external quality assurance methods.

After the successful completion of the course, learner will be able to:

Introduce the standard operating procedures for the operations department; Learn about the internal quality systems for maintaining and achieving standards; Understand the productivity standards & study the external quality systems for maintaining and achieving standards.

Profile of Participants

Tourism & Hospitality professionals

Starting Date: March 2022
Ending Date: May 2022
Mode: Part Time
Duration: 30 Hours

August 2022 Intake

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